For those that have not used this site before or are new to renting holiday properties directly from the owners, the following guidelines will help you.

Page Index:

Property Owners:

How to register, pay and advertise your properties:
Once payment has been received and you have completed the registration form your account will be activated. You can then insert, update and delete your properties. An email will be sent to you to confirm receipt of your payment and to inform you once your account has been activated. See Advertise Page for more information.

You can advertise up to 2 properties with us for the same price per registration. Click here to register.

Finding a Property:
Use the search facility which can be accessed from any page by clicking on Find a Property at the top of the page or from the property dropdown menu. You can narrow your search options so that you find only those properties that meet your requirements. Search by area, town, property type, number of bedrooms, number of bathrooms, accommodation type, length of stay or a combination of these. If you have viewed a particular property before and know the Property ID reference you can go straight to the details page for a property. You can also use a map of Spain to find properties in a particular region.

Please also remember that often you will find extra sleeping accommodation in the form of sofa beds, so a 2 bedroom apartment may sleep up to 4. It is also worth looking at accommodation with a larger number of bedrooms, these are not always more expensive. Once you have found a property that you are interested in renting click on either the image or the property reference number to view further details on the property.

Contacting the Owner:
You will find an Email owner button on the search results page and on each property details page. Simply click on this, fill out a booking enquiry form and the property owner will be sent your request. Owners will either contact you by email or telephone whichever you prefer. If e-mailing, please give your name, e-mail address, telephone number and state the number of people plus the dates that you are interested in. If you have any particular requirements or questions to ask, there is room on the form for this. Remember that these are private owners and that they may possibly be away from their e-mail for a few days.

Making a Booking:
Each property owner will have their own way of processing a booking but, as a guideline, you should expect to pay a deposit to secure the booking of between 10% - 50% of the total rental. This is normally paid either by cheque or by bank transfer and the owner should confirm the booking and receipt of your payment by letter or by e-mail. The balance is normally paid around 8 weeks before the start of the holiday. Often a breakage deposit is required with the balance, and this is refundable at the end of the holiday less the cost of any breakages and metered charges for gas/electricity/telephone if they are not included in the rental rate. Please check the cancellation terms with the owner at the time of booking - deposits are often non-refundable and they may have a sliding scale of charges for last minute cancellations after the balance has been paid. We recommend that you ask for any terms and conditions in writing.

Arriving at the Property:
Make sure that you have the address and directions to the property. These are normally sent to you on payment of the balance. Some owners will send you a key in advance, some may live on site and be there to welcome you, whilst others may have a local representative or neighbour who will meet you (in this case please make sure that you have the telephone number of the owner or their representative so that you can call to let them know if your arrival time is delayed).

Any Problems:
All owners should leave instructions at the property for contacting either themselves or their local representative. If you find that you have a problem or an item of equipment breaks down, please call them straight away. Either they or their representative will have the local knowledge to put things right. It is essential to air any difficulties on the spot as this gives the owner the chance to ensure your holiday is not spoilt. Please do not save up complaints until after you return home.

Saving a property in your favoutites:
You can add a property to your favourites from the property details page (IE users).

Enjoy your Holiday!
We hope that will enjoy using our site and find an excellent holiday.